So another failure, the third in four days, and the second breakdown in three days on the North South Line. Whoever said, “Lightning never strikes twice on the same spot”?
And here we have SMRT’s head of communications telling people, “If you are stuck inside a train, never smash the windows or force the doors open. Stay calm and wait for help. … Senior vice-president for communications and services, Mr Goh Chee Kong, said that in the event of a power failure, there is a back-up system that will activate emergency lights within the carriages and provide ventilation”, ST reported.
What the FISH! We should be told why the, “back-up system that will activate emergency lights within the carriages and provide ventilation” didn’t work. After all the commuters were suffocating.
Commuters should not be told that they must suffocate to death or suffer in the dark stale air, rather than damage SMRT property, if the back-up system fails to work. The head of corporate communications should know better what to communicate.
Is there any good manager at SMRT?