How to manage yr reputation online

In Internet on 19/02/2011 at 7:19 am
  • Be proactive. Monitor what’s being said about your business
  • Collect customer testimonials.
  • Don’t fake reviews. Someone will find out
  • Respond to negative reviews quickly. But be kind
  • Buy every url that implicates your name
  • Twitter, Facebook, Linkedin profiles are all indexed high by the search engines

Source: Michael Fertik, Herb Tabin and Craig Agranoff.

BBC Online article

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