Amid all the rubbish and abuse thrown at them, let’s remember that the CEO and his PR team are not like those of SMRT. I hear the lady in charge of public communications, an ex-ST biz editor (must be a rare breed) is one smart lady who likes Victoria’s Secrets underwear.
Taxi users have not been told, “You have a choice. Don’t like our fare hikes, talk a walk, train or bus, or buy a car.”
Instead of complaining so much, if you use taxis and buses a lot, think of buying Delgro shares to hedge against taxi and bus fare rises. Management in Delgro are smarter than the average SMRT managers.
Update at 10am 8th December 2011