atans1

Another reason why SMRT sucks

In Infrastructure on 27/01/2014 at 4:27 am

Last Monday, I made one of my irregular trips on the MRT. I entered Eunos Stn in the late morning and one of the escaltors was closed “for maintenance”. I returned home via another route partly to avoid walking down the stairs on the return journey

Last Friday, I again took the MRT from Eunos Stn. Guess what? The escalator was still closed for “for maintenance”. When I made the return trip (wanted to eat at a great but expensive Malay food stall at Eunos Hawkers’ centre: stall always asking why I don’t eat more regularly and I explain to them I don’t use the MRT that often), several hours later, the escalator was still not working.

Err how to expect train services not to be disrupted (five already this yr according to TRE*) if cannot even repair or service escalator within five days? But to be fair, maybe engineers too busy repairing tracks etc to bother about escalator. Got to prioritise everything, according to jnr tpt minister Jos Teo.

I will have to again use the MRT from Eunos this Wednesday and then the following Monday (yah lot of travelling these few weeks: pushing my luck leh), and I’ll keep readers informed.

Meanwhile, avoid the stock. It’s going to take huge fare rises to make it a gd dividend yielding stock again because it needs to spend more, a lot more to get (and then keep) the trains running on time. With an election likely in 2015, these fare increases are unlikely https://atans1.wordpress.com/2013/12/13/why-a-2015-ge-is-now-more-probable/

Meanwhile, I wish MRT users a disruption free day, though the odds are rising against this probability.

Thinking about it, SMRT may have closed one of the Eunos escalators to save money as per this story about the London MRT (tube) system.

Green Park is one of the busiest tube stations in London. It has three escalators to the station concourse from the Piccadilly line, which serves not just London commuters but international businessmen and tourists travelling to and from Heathrow. Yet routinely one is closed at peak times.

The reason? According to station staff Green Park has been set energy targets and this is the way that it is meeting them.

So, in order to meet this energy-saving goal, the London Underground is prepared to cause unnecessary delays to passengers, even though time-saving for passengers is always a crucial element in any evaluation of a transport project. It is also prepared to create potential dangers to public safety as bunching occurs while people wait for the only up escalator that is operating. And as that happens another escalator stands idle, with the big investment that has been made in it in effect written off.

What folly. Whether or not this is intended by the top brass at Transport for London is unclear. But this is what happens when stupid objectives are set and managers are either pressured into meeting them come what may or follow them without paying heed to their primary responsibility, which in the case of a tube station is to convey passengers as swiftly and as safely as possible to and from the trains. (http://www.economist.com/blogs/blighty/2014/01/trouble-targets)

Hmm, thinking about it, the setting of stupid objectives, and why the absence of the profit-motive when providing public services (like transport) is not a gd idea, may be the subject of posts after the CNY hols. Must try to stop writing about ang moh tua kee Bernice Wong and her masculine, not sheltered, babyed & childish (so unlike local boyars) hubbie, Anton Casey.

*Or is it four http://www.tremeritus.com/2014/01/26/smrt-5th-smrt-breakdown-not-a-breakdown/ (Updated one hour after first publication)

  1. The escalator maintenance at Kembangan station in December took more than a month.

  2. Not sure if spending more to buy parts will affect dividend payouts.

    Parts replacement should be factored into the business. It seems to be more of a HR and systems issue.. Perhaps their pedigree affects their thinking, just like our SQ ( not so famous anymore ). SQ is known for setting silly objectives just to save $$. It seems to be the only approach they know. While it is a philosophy that is worth having, the market & competition has changed since 1990s.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: