Just ask UA, and the PAP and they’ll say “Cost and cenvenience matters more than quality of service”.
[UA] has just had a great month. Of course, there was the odd hiccup. First, the video of a bloodied United passenger being dragged off an overbooked flight for the crime of wanting to stay in the seat he had paid for. Then there was the giant rabbit, en route from London to Chicago to compete for the title of world’s largest bunny, who died in United custody with lawyers alleging the airline put the live beast in a freezer for 16 hours. Then there was the airline’s apology to the Paris-bound passenger who ended up in San Francisco instead. And the flyer whose trip was cancelled after he taped an argument with a United employee.
Yet despite this month of PR disasters, United is doing fine. Better than fine, in fact. The airline announced this week that it had its best month of the year in April, beating all of its main rivals in key metrics.
http://www.economist.com/blogs/gulliver/2017/05/not-cruellest-month
70% of voters are like UA customers? Never mind the danger of getting beaten up (Think Donald Low, Amos Yee and AHJC), detained without trial ( “Marxist conspirators”), hung (all those drug smugglers), sued (Roy Ngerng, JBJ, Dr Chee etc) and kanna whacked by price rises (S’poreans), the PAP is convenient and “cheap” for the quality provided.
But here’s an alternative view:
Roger Wicker, a Republican senator from Mississippi, had a different explanation: “There’s not enough competition in the industry.”
George Cherian would agree, He has commented on FB that
The PAP’s marketing of democracy and human rights as “bad products” as you put it is only half the story. The other half: the PAP ensures that it operates in a protected market where those selling the competing product are “taxed” practically out of existence, by placing obstacles in their ability to organise, and destroying careers of activists. It’s not because there aren’t “good marketeers” among Singaporeans who care about these issues. It’s because they are in a market completely different from the example you cite.
What do u think?
